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ElektrikHizmeti.com - Location-Based Smart CRM & Integrated Field Operation Management
Location-Based Smart Service Infrastructure
The most critical need of the emergency technical service sector, providing 24/7 uninterrupted service, is to quickly route the right customer to the nearest field personnel. As Orhun Ajans, we built a flexible software architecture providing dynamic regional control for the ElektrikHizmeti.com project. The interface, customized based on the users' current location, allows access to the nearest service point within seconds.
High-Performance Backend and Instant Call CRM Integration
The Backend infrastructure operating in the background of the project features an advanced CRM engine that instantly filters incoming emergency service and maintenance requests. This custom CRM solution we developed ensures coordinate-based processing of customer calls and location data. Consequently, the work order distribution of field teams is automated, minimizing emergency response times.
Semantic SEO and Local Search Optimization
To dominate search engine result pages (SERP) in regional searches and technical support queries, Semantic SEO strategies were implemented strictly. Thanks to the clean and modular code structure fully compliant with Google Core Web Vitals standards, the website opens with maximum speed on all mobile devices. The local SEO architecture, supported by structured data markups, has elevated the project's visibility to the highest level.
Conversion-Oriented and Mobile-First User Experience
A mobile-first and conversion-oriented user experience (UX) was designed so that users visiting the site during crisis moments can take action quickly. Functional CTA (Call to Action) areas such as "Quick Service Call" and "Share Location" are strategically placed according to user behavior analytics, making it easier for visitors to reach authorized teams directly.